Philip has international experience as a Technical Writer and running Technical Writing Courses not just in the UK, but across Europe, and as far away as the USA and India. He has always had scientific and technical interests, and is well experienced in many branches of industry.

He also has a career background in Product Development, Marketing, Sales, QA and Training. For many years, he worked for companies in various roles, while also producing their Technical Manuals and Online Help Guides - he seemed to have the instinct, and the end users liked his work. He studied and researched Technical Writing extensively, and put it into practice. For many years, he would ask the end readers for their feedback. This was particularly useful, because they gave him the customer's viewpoint. They provided a constant flow of ideas for improving his employers' company's Manuals and Help Guides.

In 2000, he started his own Technical Authoring business, and in 2002 formed Authorgraphic Ltd. Since then, he has helped several hundredof people like you to improve their writing, and improve their company documentation. As a writer, his speciality is good clear manuals and help guides. You can learn these skills too. His aim is to inspire writers like you, and in the long run to help your end readers.

The art of Plain English is an important module of the Technical Writing Course. Why? Because easy communication saves you time and money. Plain English means presenting information in a way that the target readership can read, understand and act upon with a single reading.


And to learn about practical evangelism, listen to David Dave Smethurst MP3s audio recordings.

Lisa Cassidy Soprano Opera Singer www.lisacassidy.org Superb rising star Lisa Cassidy recently completed her second year of post-graduate study at The Royal Scottish Academy of Music and Drama studying opera and concert singing under Judith Howarth and Pat MacMahon. In 2008 she was accepted onto the Britten-Pears Young Artist Programme to study Schubert song with Christian Gerhaher and Gerold Huber. In 2007 she was awarded a bursary to attend the inaugural Oxford Lieder Master Course, working with Sarah Walker, Ian Partridge and Richard Stokes. In recital she has performed alongside Judith Howarth and Malcolm Martineau in The Hub in Edinburgh, and has been invited back to sing at the Music Festival in St Lawrence-Jewry, London.

Headway Music Audio Ltd is the UK’s top supplier of acoustic pickup systems for hand-made and production workshop guitars and the second largest supplier of retrofit acoustic pickups for after market pro installation. Internationally, dedicated distribution reaches at least 20 territories, plus assorted dealers and makers. Sales continue to grow, led by the High End HE2 Active Under saddle acoustic Pickups, plus Shire King acoustic guitar Amplifiers and The Band "instant fit" pickups for Violin family instruments. Headway's Snake3 & HE2 Under saddle active pickups utilise a unique European made Co-axial Piezo sensor cable as primary pickup material.

As Technical Authors / Technical Writers, I have worked in fields as diverse as physiotherapy, leisure, consumer electronics, financial services, telecommunications, semiconductor manufacture, computer hardware and software, aerospace, manufacturing, security systems, laser measurement, Health and Safety, X-Ray systems and so on.   Communicating with the target audience. A Technical Author explains complex ideas to technical and non- reader groups.  This might mean explaining to a doctor how to use a blood analysis machine, or telling a consumer how to operate a mobile phone. We help a particular reader group to perform a particular task, to get it right first time, and without calling your Help Desk. Technical Author for Manuals and Online Help Guides, now retired.

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